Shipping & Delivery
On this page, you will find all information regarding shipping and delivery at Bauhaus Italia. We explain how your furniture is shipped, what delivery times to expect, and how the process for freight deliveries works. Additionally, we provide information on shipping costs, scheduling appointments, and special notes for larger or custom-made furniture items.
Securely packaged · Reliably delivered · Shipped throughout Europe
Shipping & Delivery
We deliver to:
• Germany
• Austria
• to other countries of the European Union
• to Switzerland (with separate conditions)
Our deliveries primarily focus on Germany and Austria.
All furniture is manufactured in Italy and shipped directly to you from our factories in Tuscany.
Depending on the size, shipping is handled by a furniture shipping company or parcel service.
The following shipping conditions apply to deliveries to Germany and Austria:
• For orders up to €1,499, we charge €95 for shipping.
• For orders between €1,500 and €2,499, we charge €150 for shipping.
• We offer free shipping on orders over €2,500.
Delivery is made by freight carrier to the first accessible front door.
Special conditions apply to deliveries to Switzerland:
• For orders up to €1,499, we charge €150 for shipping to the border warehouse.
• For orders between €1,500 and €2,999, we charge €250 for shipping to the border warehouse.
• For orders over €3,000, we deliver free of charge to the border warehouse.
Customs clearance, import VAT and onward transport to Switzerland are handled by the customer or a commissioned service provider.
The delivery time consists of production and transport time.
• We usually deliver stock items within 2–4 weeks.
• Custom-made furniture requires approximately 6–8 weeks production time, depending on the model, plus transport time.
All delivery times are non-binding estimates.
Delivery is made by default to the first accessible front door.
Additional services such as delivery to a specific floor or delivery into the living space are available upon request and for an extra charge.
Please contact us before ordering so we can customize the options.
Please inspect the goods carefully upon delivery.
• Please note any visible damage directly with the driver.
• Please report any hidden damage to us immediately by email upon discovery.
We will take care of replacement or repair quickly and easily.
All shipments are fully insured.
The settlement is handled directly through us – there are no additional risks or costs for you.
Most of our furniture is delivered fully assembled.
For models that are shipped disassembled for logistical reasons, assembly is carried out by the customer.
We do not currently offer assembly by the shipping company.
The disposal of the packaging is generally the responsibility of the customer.
For deliveries to the living space, the shipping company can arrange for the packaging to be taken away upon request and for an additional charge.
For questions regarding shipping or delivery, you can contact us at any time at:
info@bauhauskollektion.com
BAUHAUS ITALIA · FROM ITALY TO YOU
Shipping & delivery
Direct from Tuscany to your home. Find delivery costs, lead times and everything you need to know about the arrival of your furniture.
01Shipping costs
Germany & Austria
Free delivery on orders of €2,500 or more.
| Order value | Shipping |
|---|---|
| Up to €1,499.99 | 95 € |
| 1.500–2.499,99 € | 180 € |
| From €2,500 | Free |
Details for other destinations and Switzerland are listed below.
02Delivery time & arrival
Approximately 6–8 weeks.
For individually made furniture, depending on the model. The lead time includes production and transport.
- By arrangement: We agree the delivery appointment with you in advance.
- To the first accessible entrance door. Additional services are available on request at extra cost.
Delivery times are non-binding estimates.
LOOK FORWARD TO YOUR FURNITURE
We plan its arrival with you.
An unusual delivery address, a narrow staircase or delivery into your home? Contact us before ordering so we can discuss the options and costs personally.
Your delivery in detail
3. Where do you deliver, and where do you ship from?
Our furniture is made in Italy and dispatched directly from our manufacturers in Tuscany. Depending on its size, it travels by freight carrier or parcel service.
Our main markets are Germany and Austria. We also deliver to Belgium, Denmark, France, Ireland, Italy, Luxembourg, the Netherlands, Poland, Sweden, Spain, Hungary and the United Kingdom.
For customers in Switzerland, we can deliver to a German border depot by prior arrangement. See the details below.
4. What are the shipping costs for my destination?
Germany & Austria
| Order value | Shipping |
|---|---|
| Up to €1,499.99 | 95 € |
| 1.500–2.499,99 € | 180 € |
| From €2,500 | Free |
Other destinations
The following shipping rates apply to Belgium, Denmark, France, Ireland, Italy, Luxembourg, the Netherlands, Poland, Sweden, Spain, Hungary and the United Kingdom:
| Order value | Shipping |
|---|---|
| Up to €1,499.99 | 95 € |
| 1.500–2.499,99 € | 180 € |
| 2.500–3.999,99 € | 290 € |
| From €4,000 | Free |
Delivery is to the first accessible entrance door. We agree the delivery date with you in advance.
5. How does delivery work for customers in Switzerland?
We do not currently offer direct delivery to Switzerland. By prior arrangement, we can deliver your order to a German border depot.
The following shipping rates apply to delivery to a German border depot:
• Orders up to €1,499.99: €95
• Orders from €1,500 to €2,499.99: €180
• Orders of €2,500 or more: free delivery
The rates listed under shipping costs apply. Delivery to the German border depot is free for orders of €2,500 or more.
A freight carrier delivers to the agreed border depot. The delivery date is arranged with you in advance.
Customs clearance, import VAT and onward transport into Switzerland are handled by the customer or their appointed service provider. These costs are borne by the customer.
6. Is delivery into my home possible?
Standard delivery is to the first accessible entrance door.
Additional services, such as delivery upstairs or into your room, may be arranged on request for an additional charge.
Please contact us before ordering so we can agree the options with you.
7. What happens if goods are damaged in transit?
Please inspect your furniture carefully on delivery.
• Record visible damage with the driver.
• Report concealed damage to us by email promptly after discovering it.
We will arrange a replacement or repair quickly and straightforwardly.
We handle the claim directly, without additional risk or hassle for you.
8. Is furniture assembled on delivery?
Most of our furniture arrives fully assembled.
Where a model is dispatched disassembled for logistical reasons, assembly is carried out by the customer.
We do not currently offer assembly by the carrier.
9. What happens to the packaging?
Customers are normally responsible for disposing of the packaging.
For deliveries into your home, packaging removal by the carrier can be arranged on request for an additional charge.